Our aim is to process your order as quickly as possible and in a timely manner. If you decide you need to cancel your order, please do so by calling our toll-free number or email us at orders@webmallmexico.com the same day the order placement was made, as we ship quickly.
Returns:
At Your WebmallMexico.com, we pride ourselves in providing only quality products. If you are not 100% satisfied with your purchase, you may return the item subject to the following return policy.
All returns must have a Return Authorization Number (please call or email). No returns will be accepted without receiving prior return authorization.
All returned items must arrive in a like-new, re-sellable condition. This items must be in the original packaging and must contain all hardware and documentation (including instruction and warranty cards)
Partial returns and/or damages will NOT receive a full credit. Items damaged through "wear and tear" or due to return shipping damage will receive PARTIAL or NO CREDIT.
Returned items will incur a 30% percent restocking fee.
Please return your product with "Signature Required" and insured for your purchase amount, as we cannot accept liability for items lost in transit. All Fees and Shipping costs associated with returned items are paid by customer. We DO NOT accept returns that are sent COD.
Full refunds DO NOT include the original shipping cost for items sent to customer.
Please allow 7-10 days for your return to be delivered & inspected and for accounting to issue your credit.
Call Tags will only be issued for items that arrive damaged or for shipping errors. Refused Orders Should you decide that you wish to refuse receipt of an item when delivered by UPS, USPS, FedEx or common carrier and legitimately ordered from us, credit will be issued for the item, minus shipping charges and minus a 30% restocking fee. The credit will be issued once the item has been returned to us and after inspection by our return specialists.
